Create engaging social experiences that drive participation.
Create an interactive experience while building more complete user profiles with fully-integrated, out-of-the-box social application and visualizations.
Adding engagement helps spark real-time conversations, drives customer acquisition and makes it easy for customers to interact with a client’s site content and share with their friends.
Analyzing the results for customers participating in commenting, live chat, voting and rating & reviews makes it easy to determine which activities drive the most site registrations.
Obtaining real-time analytics on social media activities gives marketers insights on customer behaviors on social media.
Develop unique visualizations for your brand, campaign, event or sponsorship by using one of our quick start modules to create a custom display.
Streams curates real-time social content and conversation from all the leading social platforms, blogs, and even your existing CMS, and extends the curated streams to your sites, mobile apps, TV, and big screen to help drive user interaction and registration.
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Trends deepen the social engagement by allowing users to explore deeper layers of social content and conversation around trending entities. Trends can curate real-time social web conversation around trending celebrities, TV shows, athletes, topics, and products, based on the number of onsite and social web posts about them.
SocialDVR records real-time social web and onsite conversation that took place during live programming of TV shows. This provides viewers the full social engagement experience when watching on-demand shows. On-demand viewers can also participate and add to previously recorded social conversations.
Empower users to post comments on your articles, blogs, videos, and other branded content and provide feedback on your products, content, and services. By surfacing this authentic user-generated content, you provide more information to your online community, which drives product discovery and increases conversion rates.
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Empower users to share and syndicate opinions about your products and services. Let your customers do the selling for you by surfacing authentic user-generated content that informs your online community, drives product discovery and increases conversion rates.
The practice of promoting user-generated content has intensified and the intersection between companies trying to capitalize on social media activity and consumer’s expectations of some privacy has created some privacy concerns. Introducing best practices with User Generated Content Rights Management protects you and the consumers.
Understand which customer engagement activities drive the most registrations, plus gain insight on social media activities that increase brand awareness with intuitive dashboards that enable you to visualize and segment customer profile data.