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Janrain's got a new look: What's new with our website

By Suzanne Balter | Posted on December 05, 2017

New Janrain website showcases Identity Cloud Solutions

Longtime Janrain customers will have noticed a few changes around our site in recent weeks. No, your mind isn't playing tricks on you - we've completely overhauled our website to provide our customers with more information on our identity cloud solutions, enterprise grade infrastructure and expanded professional services offerings. 

2018 looks to be a banner year for the adoption of cloud-based identity management at global brands, and our new site is a reflection of our customer-focused outlook. So, what's new with Here are a few major highlights:

More info on identity cloud solutions

The new site is packed to the brim with more information than ever before detailing our cloud-based customer identity and access management tools. Whatever your main concerns, drivers and pain points are, we've got you covered.

Our new solutions section breaks down the role of customer identity and access management for every scenario, whether you're supporting digital transformation, looking to comply with GDPR and other regulations, driving customer engagement to new heights or creating a seamless integration of networks, devices and platforms through the Identity of Things. The Janrain Identity Cloud® can help you achieve your goals, and our new site shows you how.

For those who want to know what customer identity and access management can offer their industry, we've gone even further, detailing CIAM use cases for every vertical:

  • Consumer packaged goods
  • Healthcare
  • Media and publishing
  • Omnichannel retail
  • Sports and entertainment
  • Travel and hospitality
  • Financial services

And then there's our detailed list of value adds broken down for each company position, role and stakeholder. Because, let's be honest, sometimes the question isn't "what can CIAM do for my business?" but "what can CIAM do for me?"

Whether you're a department head, business leader, marketer, compliance officer or software designer, Janrain offers plenty of benefits to make your job a little easier.

Deeper insight into the Janrain Identity Cloud

With the Janrain Identity Cloud, we've placed every identity-related tool you'll need within arm's reach and all in one place. It's a comprehensive solution, so to help our customers get up to speed on everything that’s available we've created a new overview of Janrain Identity Cloud features and capabilities. 

We've also provided more insight into Janrain's enterprise-grade infrastructure, outlining reliability, scalability, security, compliance and performance advantages offered by our unparalleled global footprint and network of data centers.

Interested in knowing more about how Janrain's CIAM solutions manage your customer identities? From registration and authentication to social login and customer directory, we have every tool you'll need.

Security protection you absolutely need

Of course, security and compliance remain a top concern for all of our customers, regardless of scale or industry focus. Put your mind at ease by reading up on our best-in-class data privacy, security and compliance capabilities.

The Janrain Identity Cloud has it all:

  • Fraud Score
  • Consent Lifecycle Management
  • Authorization and Access Management
  • Data Governance
  • Data Management and Scoped Access
  • Customer Care Portal

Get to know your customers with our analytics tools

To uncover the real value behind CIAM, you need to leverage customer data to generate impactful insights that go beyond basic demographic sketches and drive engagement and personalization. Janrain's analytics and customer data tools help you take that deep dive into available information and accurately map out the customer journey down to the smallest detail. You'll know exactly when and how to engage your customers, because you'll know exactly who they are and what their preferences are.

How do we do it? With these powerful tools:

  • Customer insights
  • Customer segments
  • Customer journey analytics
  • Progressive registration and profiling

What else is new?

Need more hands-on support with your customer identity strategy? Janrain can help with that. Our new professional services offerings give you the benefit of our 15 years of unmatched experience and expertise in this field. From mapping out the details of your identity strategy to implementing that plan and optimizing every aspect for maximum ROI, we'll be in your corner, helping you out every step of the way.

And if you're interested in joining the Janrain team, be sure to visit our careers page to catch a glimpse of our one-of-a-kind company culture. If you see a position opening that you'd be a great fit for, drop us a line. We'd love to hear from you!

Speaking of company culture, we've revamped our entire site to showcase Janrain employees everywhere you go. You won't find many stock images here - just pics of the Janrain staff doing what we do best - creating industry-leading CIAM solutions. So, take a look around - you may just recognize a few familiar faces.

Anyone visiting our site from a mobile device will notice a more friendly, intuitive interface. That's because we've completely redone our website to cater to the mobile crowd. With a sharp focus on responsive design, our web team has optimized every page for mobile navigation.

It's a heck of an achievement and looking back on all the work that went into this project, all I can say is well done to everyone who helped out. Revamping your website on the scale that we initially envisioned is a truly massive undertaking, and it's a credit to our web development agency, Position2, for bringing the project in on time and on budget.

We hope you enjoy our site's new look and find the expanded pages informative and educational. Don't be afraid to poke around and see where we've added new features, content and materials. Can’t find something? Let us know at 

(Oh, and keep your eyes peeled for the famous Janrain gorilla. He's out there somewhere.)

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About the author

Suzanne Balter

Suzanne Balter

Director of Demand Generation

Suzanne is passionate about using digital marketing to reach and serve a worldwide audience. At Janrain, she heads the team responsible for the strategy and execution of global demand generation programs. An experienced marketing leader, Suzanne came to Janrain from AdExchanger, an award-winning integrated media company that is a daily must read for those on the forefront of programmatic advertising and data-driven marketing. Previously she was responsible for building world class marketing teams and driving revenue growth as VP Marketing at Netop and GenevaLogic, two international software companies based in Europe. Her 20-plus year marketing career began at Intel where she had leadership roles in e-commerce and the Intel Inside program. Suzanne has a BS in Computer Engineering and an MBA from the University of Michigan.

View all posts by Suzanne Balter