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Janrain Celebrates Two Years Since Launching Industry’s First CIAM Platform in China

CIAM Pioneer Continues to Take Lead in Allowing Global Brands to Connect Lawfully with Chinese Customers As Local Regulations Continue to Evolve

PORTLAND, OR (May 10, 2017) – Janrain®, the company that created the Customer Identity and Access Management (CIAM) category, today announced it is entering its third year since becoming the first CIAM provider to provide reach into Chinese markets.

Janrain’s expansion, in partnership with Amazon Web Services, into China in April of 2015 allowed non–Chinese brands to store rich customer profile data in accordance with local regulations for the first time (the latest revision of China’s Cybersecurity Law will go into effect this June). Janrain has worked with multiple Fortune 50 global enterprise companies to deploy digital properties serving tens of millions of consumers in China, and is currently actively working with more than two dozen other large global players expanding their digital presence in China with the Janrain Identity Cloud.

“As a key market with complex governmental regulations, it’s no surprise other CIAM vendors are beginning to open data centers in China,” said Jim Kaskade, CEO at Janrain. “Of course, our strategy has always been to lead the march into foreign markets rather than taking a wait and see approach. Our clients know that wherever they want to cultivate stronger customer relationships and engagements, we’re right there with them, ensuring adherence to local laws and with the right coverage from our local Janrain support centers.”

Janrain has always been on the forefront of opening up international markets to brands looking to form lasting connections with foreign-market consumers in accordance with local regulations. Janrain recently announced expansion of its global data center footprint capacity to 42 availability zones in 16 regions across the globe, with over 200 cloud data centers covering major markets such as North America, EMEA, APAC and LATAM. Janrain is the only CIAM provider deployed in over 65 countries.

“As of this release, we’re also celebrating our ability to deliver 99.999% availability for mission critical identity solutions globally. Other CIAM vendors relying on the traditional outsourced data center model struggle to achieve 99.95%, even with full redundancy, replicating customer data between separate data centers,” said Kaskade. “That’s a difference of five minutes versus 293 minutes of downtime per year. Since we are targeting more stringent requirements from verticals like banking, geographic coverage in China coupled with a higher SLA is a must.”

To learn more about how Janrain enables international businesses to deepen their relationships with customers while adhering to local government regulations worldwide, contact us.

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About Janrain

Founded in 2002, Janrain pioneered Customer Identity and Access Management (CIAM). Janrain’s CIAM solution provides management, security and activation solutions that enable seamless and safe customer experiences across their digitally connected world, while providing enterprise organizations with deep customer insights. Janrain’s identity capabilities include social and traditional login and registration, single sign-on, customer profile data storage and management, customer segments, customer insights and engagement solutions. The company powers brands like Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel and Dr Pepper. Janrain is based in Portland, Oregon, with offices in London, Paris and the Silicon Valley in California. For more information, please visit and follow @janrain.