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Janrain European Expansion Continues With the Opening of German Office

December 4, 2013 — Janrain has opened its first continental European office in Frankfurt, Germany, and has appointed Thomas Balduff to fulfill the role of German Country Manager as part of its continued expansion and ongoing growth strategy in Europe.

Since opening its European headquarters in London in January 2012, Janrain has seen a UK & European growth of more than 800% and has signed contracts with international brands including Channel 4, Audi, German hypermarket giant Real part of the Metro Group and fourth largest retailer in the World, Johnston Press and The Economist.

It was this impressive first year growth as well as a number of large clients already using Janrain services in Germany, combined with increasing market interest in user management and social login, that led Janrain to open an office that will serve the German market.

Thomas joins Janrain with over 25 years’ experience as a digital professional in the entertainment and software industry, having worked for large organisations such as Oracle and Cognos. He has also worked to introduce augmented reality into the German speaking and Eastern European markets, making him an ideal candidate to help increase Janrain’s presence in Germany.

Thomas will be responsible for managing Janrain’s German presence which includes building out the sales, marketing and services infrastructure to support our growing client base

Thomas Balduff comments, “Organisations in Germany can benefit hugely from the services of Janrain and the ability to get to know their consumers on an individual basis. We have seen Audi in Germany start to do this successfully and I am keen to help other German organisations improve their user journeys through the use of customer profile management and social login. Opening a German office is a great step for Janrain and their European expansion and I am pleased to be a part of this growth journey.”

Russell Loarridge, Managing Director Europe, comments, “Thomas’ appointment and the opening of the Frankfurt office yet again reflects our determination to expand our European operations – and our capabilities – in line with the growing demand for solutions to increase user acquisition and engagement. Online consumers are increasingly demanding more personalised online experiences and it is refreshing to know that organisations across Europe are increasingly recognising that Social Login can unlock the door to comprehensive customer insight, more effective targeting and more productive user engagement. I am confident that Thomas’ expertise in the German market and previous experience in the digital space will help us to continue this education and development of our services throughout Germany.”

About Janrain

The Janrain Customer Identity and Access Management platform helps brands build a unified view of their customers across all devices by collecting accurate customer profile data to power personalized marketing. The proprietary platform encompasses social login, registration, customer profile data storage, customer segments, customer insights, single sign-on, and engagement. Janrain powers customer identity management for brands like Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel, and Dr Pepper. Founded in 2002, Janrain is based in Portland, Oregon, with offices in London, Paris, and the Silicon Valley in California. For more information, please visit and follow @janrain.

For more information please contact:

Russell Loarridge – Janrain
+44 (0)208 973 2561

Josephine Timmins – Neo PR
+44 (0)1296 733 867