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Janrain Receives Highest Ranking in TechVision Research’s Evaluation of CIAM Providers

New Report That Includes Gigya and Microsoft Gives Janrain Top Marks for Commitment and Readiness, Scope, Security, Innovation and User Experience

PORTLAND, OR (May 16, 2017) – Janrain, the company that created the Customer Identity and Access Management (CIAM) category, today announced it has received the highest possible ranking in TechVision Research’s comprehensive report on CIAM, “Getting to Know Your Customers: The Emergence of CIAM

In this report, Janrain received top marks for all five of TechVision’s CIAM evaluation criteria: Commitment and Readiness, Scope, Security, Innovation and User Experience. In addition to evaluating a shortlist of CIAM vendors, which includes ForgeRock, Gigya, iWelcome, Microsoft and Ping Identity, the report covers:

  • The CIAM value proposition and business rationale for the enterprise
  • Getting the balance right between enterprise IAM (EIAM) and CIAM
  • Eight steps an enterprise should take to best leverage CIAM

“In characterizing how and why vendors are on this shortlist, our primary considerations were how information is integrated, how effectively contextual information is used, the sophistication of the relationships that are being managed and the accessibility of information to users,” said David Goodman, Principal Consulting Analyst, TechVision Research. “After pioneering the use of social login, Janrain has an advantage in having developed products specifically with customer identities in mind, which resulted in the particularly strong marks for the company in our report.”

Highlighted in the report is the Janrain Identity Cloud, which provides organizations with a solution that manages, secures and activates identities–delivering a unified view of a brand’s customers across all properties and all devices. Janrain is the only CIAM provider reviewed by TechVision Research that offers:

  • Products developed from the very beginning to deliver consumer-oriented identity services (Janrain embarked on this journey starting in 2002)
  • The combination of social login, registration, customer profile, data storage, customer segments, customer insights, single sign-on and engagement (Janrain quietly innovated ahead of its enterprise clients over the past 15 years)
  • An extensive application development community of over 50,000 installs (Janrain appeals to the developer throughout the digital transformation process)
  • A global footprint operating in 42 availability zones within 16 geographic regions around the world; with over 200 cloud data centers in regions such as North America, Europe, APAC and LATAM; providing latency as well as local regulation compliance (Janrain began consuming AWS services in 2006 when it first launched)
  • 1,800+ clients across multiple verticals in 65 countries (Janrain has twice the footprint compared to its next competitor)

“We are very pleased to see TechVision Research not only confirm that CIAM is an absolute business necessity for brands providing better experiences to their consumers, but they also recognized Janrain’s rich 15-year history of putting the end-consumer first,” said Jim Kaskade, CEO at Janrain. “As the creator of the CIAM category, we have always had our eye on the need for consumer-oriented identity management. With the new era of connected identities that’s being driven by mobile, social, Internet of Things and laws such as the General Data Protection Regulation, the need and opportunity to truly empower your customers is bigger than ever.”

Marketers looking for TechVision Research’s insights on the CIAM industry can view an in-depth webinar, based on a recent report.

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About Janrain

Founded in 2002, Janrain pioneered Customer Identity and Access Management (CIAM). Janrain’s CIAM solution provides management, security and activation solutions that enable seamless and safe customer experiences across their digitally connected world, while providing enterprise organizations with deep customer insights. Janrain’s identity capabilities include social and traditional login and registration, single sign-on, customer profile data storage and management, customer segments, customer insights and engagement solutions. The company powers brands like Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel and Dr Pepper. Janrain is based in Portland, Oregon, with offices in London, Paris and the Silicon Valley in California. For more information, please visit and follow @janrain.