PORTLAND, OR (May 16, 2017) – Janrain, the company that created the Customer Identity and Access Management (CIAM) category, today announced it has received the highest possible ranking in TechVision Research’s comprehensive report on CIAM, “Getting to Know Your Customers: The Emergence of CIAM”
In this report, Janrain received top marks for all five of TechVision’s CIAM evaluation criteria: Commitment and Readiness, Scope, Security, Innovation and User Experience. In addition to evaluating a shortlist of CIAM vendors, which includes ForgeRock, Gigya, iWelcome, Microsoft and Ping Identity, the report covers:
“In characterizing how and why vendors are on this shortlist, our primary considerations were how information is integrated, how effectively contextual information is used, the sophistication of the relationships that are being managed and the accessibility of information to users,” said David Goodman, Principal Consulting Analyst, TechVision Research. “After pioneering the use of social login, Janrain has an advantage in having developed products specifically with customer identities in mind, which resulted in the particularly strong marks for the company in our report.”
Highlighted in the report is the Janrain Identity Cloud, which provides organizations with a solution that manages, secures and activates identities–delivering a unified view of a brand’s customers across all properties and all devices. Janrain is the only CIAM provider reviewed by TechVision Research that offers:
“We are very pleased to see TechVision Research not only confirm that CIAM is an absolute business necessity for brands providing better experiences to their consumers, but they also recognized Janrain’s rich 15-year history of putting the end-consumer first,” said Jim Kaskade, CEO at Janrain. “As the creator of the CIAM category, we have always had our eye on the need for consumer-oriented identity management. With the new era of connected identities that’s being driven by mobile, social, Internet of Things and laws such as the General Data Protection Regulation, the need and opportunity to truly empower your customers is bigger than ever.”
Marketers looking for TechVision Research’s insights on the CIAM industry can view an in-depth webinar, based on a recent report.
Founded in 2002, Janrain pioneered Customer Identity and Access Management (CIAM). Janrain’s CIAM solution provides management, security and activation solutions that enable seamless and safe customer experiences across their digitally connected world, while providing enterprise organizations with deep customer insights. Janrain’s identity capabilities include social and traditional login and registration, single sign-on, customer profile data storage and management, customer segments, customer insights and engagement solutions. The company powers brands like Pfizer, Samsung, Whole Foods, Fox News, Philips, Marvel and Dr Pepper. Janrain is based in Portland, Oregon, with offices in London, Paris and the Silicon Valley in California. For more information, please visit www.janrain.com and follow @janrain.