Seamless, secure and scalable
customer identity management

As the digital world becomes increasingly interconnected, your customers expect to move seamlessly and safely between web and mobile devices and channels. Your customers' key to their connected world is their unique digital identity. It's the most valuable thing they own.

The Janrain Identity Cloud is the first choice of global enterprises for mission-critical customer identity and access management (CIAM). It provides real-time identity management, end-to-end security, and activation capabilities that enable seamless and safe customer experiences – while providing your organization with deep customer insights.

A secure, scalable identity infrastructure

To enable the next wave of technology, including IoT, passwordless authentication and IDaaS, enterprise leaders must finish laying the
digital foundation for a seamless and secure identity infrastructure. In doing so, it's imperative to address three core capabilities:
managing, securing and activating identity.

Identity Access Management

The Janrain Identity Cloud makes it easy to acquire and recognize customers with data-rich profiles across all your digital properties.The Janrain Identity Cloud provides:

Registration and login authentication
Access management
Preference management
Universal ID
User experience management
Platform integrations

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Security

The Janrain Identity Cloud helps you enforce identity data management and authorization policies. Its security capabilities include scoped access to customer data based on role and segmented single sign-on for end users. The Janrain Identity Cloud enables:

Fraud and risk analytics
Privacy
End-to-end security
Infrastructure management
Policy enforcement
Compliance management
GRC and SIEM Integrations

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Activation

The Janrain Identity Cloud creates trusted digital relationships that drive increased customer engagement, beyond purchase history and product registration. These capabilities include:

Customer profile insights
First-party data
Third-party data from social login
Segmentation
Personalization
Customer journey analytics
Customer experience optimization
Activation integrations

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Real-time data and integrations

Janrain has developed a series of server-side and JavaScript-based client-side APIs to integrate customer data into your existing marketing and technology applications, including CMS, e-commerce, CRM, community, marketing automation, data analysis and SIEM systems.

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Enterprise-grade infrastructure

Since our founding, Janrain has prioritized supporting our clients' privacy obligations and protecting their customers’ data. Our systems have been built to ensure around-the-clock, global availability and the high degree of scalability that high-volume consumer brands require.

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"Janrain Identity Cloud allows us to federate identity services across all global business-to-business and business-to-consumer applications. We simply use OpenID Connect to bring up the respective user experiences that are then delivered as a service by Janrain, providing all needed functionality to obtain, store, manage, and use our customer profile data. We can now bring new functionality and apps to market faster, at a much lower cost, and our teams can focus on developing the best digital services for our customers."
GM Digital Emerging Technologies
Leading Global Energy and Petrochemical Company
"Full end-to-end IDaaS, that gives businesses fast and easy access to everything from end-user experiences to the entire backend data management functionality, allows companies to implement enterprise-grade identity management in a fast and flexible way.
The Janrain Identity Cloud makes complete CIAM available as a cloud-based service, which provides the versatility and agility that large players are looking for in today’s fast changing markets."
- John Tolbert
Lead Analyst, KuppingerCole
"Janrain was one of the first entrants in this market, having first launched a CIAM solution in 2008...[Their] CIAM vision
is more differentiated than other solutions in the Forrester Wave and supports a broad range of security certifications
including SOC2 and Privacy Shield."
The Forrester Wave™:
Customer Identity and Access Management, Q2 2017, Forrester Research Inc., June 15, 2017
"The impact of implementing Janrain is incredibly valuable as we seek to understand who our customers are, what
products they like or own, what value props are working and what marketing is driving sales."
- Matthew Moller
Director of Digital Engagement, Samsung

Accelerate your time to value by 2x

The Janrain Identity Cloud is a turnkey customer identity and access management solution that enables you to achieve your business goals faster, even if you have the most complex enterprise deployment.

50%

reduction in total cost of ownership

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Unify customer identities

The Janrain Identity Cloud delivers a unique, universal identifier with an inherent single view of consumers to all downstream enterprise data destinations and systems of record.

It provides a real-time, seamless, secure and well-governed source of consumer identity data services globally, supporting the most complex omnichannel customer experiences.

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Improve customer experiences

The end result is improved customer loyalty and lifetime value with seamless, secure and personalized customer journeys informed by rich customer profile data and insights.

Key metrics:
10x
improvement in customer experience for registration, single sign-on and login
2x
increase in registration conversions
3x
increase in customer engagement

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Security you can trust

Our collection of demographic, psychographic and behavioral customer data across digital properties, applications and devices gives you an enriched, single view of each individual customer. This helps you create trusted digital relationships that improve personalized customer experiences while boosting value and revenue.