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Janrain respects your privacy and will treat the personal data you choose to share with us in accordance with our privacy policy.

Security & Compliance

Nobody is more recognized for safeguarding consumer identity data than Janrain. The Janrain Identity Cloud received the highest security score of any CIAM solution in a recent independent report. Janrain has implemented administrative, physical and logical security, data protection and privacy safeguards to ensure the security, confidentiality, availability, integrity and privacy of our clients’ information and their customers’ data. Because our services are hosted in Amazon Web Services (AWS), Janrain provides security at the systems and applications layers, while AWS provides infrastructure hardening and data center security

All client and customer data is secured in accordance with the following regulations and controls.

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Validated security and privacy controls

Validated security and privacy controls

Validated security and privacy controls
  • ISO 27001:2013 Certification (Security Program and Risk Management)
  • ISO 27018:2014 Certification (PII Protections in the cloud)
  • SOC 2 Type II (Security, Availability and Confidentiality Trust Principles)
  • HIPAA Security Rule Compliant
  • HITECH Compliant
  • Cloud Security Alliance - CSA STAR Certification
  • EU-U.S. Privacy Shield Certified
  • Trust Arc / TRUSTe Certified

Open ID Connect Relying Party (RP) Certification

Confirmed by internal audit

  • Code of Federal Regulations (CFR): Title 21, Part 11
  • SOC 2 Type 2 Processing Integrity and Privacy
Data center security

Data center security

Data center security

AWS has also successfully achieved multiple certifications and compliance including ISO 27001:2013, SOC 2, PCI and others. For details on AWS security, certifications and accreditations, please visit

Information Security Management System (ISMS)

Information Security Management System (ISMS)

Information Security Management System (ISMS)

Janrain has instituted a robust Information Security Management System (ISMS) with auditor-verified access control, internal audit, risk assessment and mitigation, change control, training, security incident, and business continuity programs. Janrain employs the principle of least privilege and multi-factor authentication for all production systems. The effectiveness of Janrain’s ISMS is measured by quarterly and annual metrics that accurately reflect the status of the implementation and operation of Janrain security and privacy controls.

Learn more about how Janrain ensures the security of our clients’ and their customers’ data and details about our Information Security Management System.

About the Janrain Identity Cloud

The first choice of global enterprises for mission-critical customer identity and access management (CIAM) needs, the Janrain Identity Cloud provides real-time identity management, security, and activation capabilities that enable seamless and safe customer experiences – while providing your organization with deep customer insights. Follow the links below to get an overview of the Janrain Identity Cloud or proceed to information on additional features.

Leading availabilty
Leading availabilty

Learn whether recent security events that affect cloud-based services impact the Janrain Identity Cloud and see what we are doing to address them.

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