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The Janrain Console

Console is the central cockpit of the Janrain Identity Cloud®. Here you configure application settings, manage user profiles and data, or access external tools and add-on products all from one place. Access control with granular permission levels ensures full control of who can do what based on roles and responsibilities.

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One cockpit to rule it all

One cockpit to rule it all

Console is the central dashboard and user console used to manage the Janrain Identity Cloud. A modern, mobile-friendly user interface puts control at the tip of your fingers and provides powerful search capabilities across identity data. It complements the ability to control the Janrain Identity Cloud via APIs in a fully automated fashion.

Check out the Janrain Console User Guide to get started using Console right away.

Accelerate time to value

Accelerate time to value

Managing customer identities is a complex task, but it doesn’t have to be difficult or limited to expert users. Janrain Console allows teams and users with different backgrounds and needs to use Janrain Identity Cloud without a steep learning curve and without the need to rely on IT for everyday tasks. Console gives teams exactly the access they need for their work, keeping things easy, safe and in compliance with policies.

Console gives users the power they need without letting complexity get in the way of productivity:

  • Search for, edit and export user profiles

  • Manage how and where identity data is stored in your Janrain Directory

  • Configure settings for your login and registration experience

  • Easily copy configurations from one managed site to another

The right level of access

The right level of access

Not all users and teams require or are allowed to have the same level of access to data and functionality. Scoped access and fine-grain role-based permission settings allow full control of who can do what within the system – both from within the Console user interface as well as via APIs. Multiple roles can be combined to grant the right level of permissions, making access control both easy and secure. Complying with policies and regulations requiring role based access has never been easier.

Empower Customer Service

Empower Customer Service

Console’s Customer Care Portal capabilities give your support agents an easy-to-use, central location for rapid resolution of username inquiries, password reset requests and other calls from your customers. In combination with scoped access control, customer service representatives can be authorized to access and edit customer data directly, using the same web forms that customers are using to edit data. All changes are tracked and recorded in an audit-ready format, always.