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Janrain respects your privacy and will treat the personal data you choose to share with us in accordance with our privacy policy.
 

Customer Consent Lifecycle Management

Janrain Consent Lifecycle Management enables you to obtain explicit, informed consent from customers and users in compliance with GDPR and other regulations for the use of personally identifiable data. Granular, progressive and purpose-specific consent settings, including customer contact preferences, keep your customers in control of their personal information and your company in compliance.

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A new era in customer consent

A new era in customer consent management

The General Data Protection Regulation (GDPR) and other regulations require that customer and user consent must be freely given and that customers must be informed with the specifics prior to the processing or use of personal customer data. Collecting personal data with pre-checked boxes and all-or-nothing consent requests was a poor business practice and is no longer permissible. Consent needs to be provided per purpose, and privacy by design and by default are mandatory and enforceable. The risks of noncompliance — stiff fines and erosion of brand reputation — are leading companies worldwide to modernize consent and identity management.

Customer-friendly consent management

Customer-friendly consent management

Modern, informed consent management practices are not only about maintaining compliance — they are fundamental for gaining customer trust and loyalty. Janrain Consent Lifecycle Management provides customizable fine-grained online consent forms that make it easy for customers to make informed choices about how their personal data is used - connecting specific attributes with explicit purposes - and providing businesses with auditable records of changes to customer consent.

Transparent consent management solutions

Transparent consent management solutions

Janrain Consent Lifecycle Management enables your customers and end users to return to their online consent declarations at any time to review, validate, revoke or make other changes. In addition to viewing their personal consent status online, Janrain enables end-users to download this information, providing companies with a simple process to make customer data transportable and available to individuals in compliance with regulations.

Auditable consent records

Auditable consent records

Janrain Consent Lifecycle Management allows companies to maintain and retrieve the explicit consent-related information that is required to satisfy various regulatory and audit requirements by demonstrating that consent was given. You get an audit trail for your customer data, proving that you’ve received a data subject’s explicit consent for the capture and use of personal information from data subjects. The time and date of consent and other metadata are recorded, enabling you to rapidly process individual requests and demonstrate compliance to regulatory authorities.

Extended data minimization

Extended data minimization

In adherence with privacy by design best practices, Janrain provides clients an API endpoint that respects end-users’ fine-grained consent preferences, allowing for data minimization when passing personal data between systems – relaying only the data needed for the stated purpose and which the user has consented to share. Data protection policies minimize risk and ensure that your customer data is secure.

About the Janrain Identity Cloud

As the first choice of global enterprises for mission-critical customer identity and access management (CIAM) needs, the Janrain Identity Cloud provides real-time identity management, security, and activation capabilities. The Janrain Identity Cloud enables seamless and safe customer experiences while providing your organization with deep customer insights.

Follow the links below to get an overview of the Janrain Identity Cloud or proceed to information on additional features.
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"Janrain is proactively preparing clients for GDPR compliance by providing fine-grained consent and authorization mechanisms, user dashboards, auditability, and by supporting export and deletion requests."

- KuppingerCole Report, October 2017

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