Digital businesses must manage, govern, and secure customers’ access to systems and data without hurting the customer experience. Customer identity and access management (CIAM) is a compelling solution to this challenge, enabling businesses to manage users’ digital omnichannel interactions while keeping their data safe from security breaches. To successfully navigate the year ahead, you need to understand the key trends that are shaping the CIAM landscape in 2018 and beyond.
In this Forrester Research report you’ll learn:
This report is no longer available from Janrain. We recommend instead a new 2018 Forrester Research report: Build Your Identity and Access Management Strategy.