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Top trends that will shape CIAM in 2018 and beyond

Top CIAM Trends – 2018 & Beyond

Digital businesses must manage, govern, and secure customers’ access to systems and data without hurting the customer experience. Customer identity and access management (CIAM) is a compelling solution to this challenge, enabling businesses to manage users’ digital omnichannel interactions while keeping their data safe from security breaches. To successfully navigate the year ahead, you need to understand the key trends that are shaping the CIAM landscape in 2018 and beyond.

In this Forrester Research report you’ll learn:

  • Why digital transformation and the demand for trusted digital customer experiences are driving more enterprises to CIAM solutions.
  • How CIAM is catalyzing integration with marketing and business systems
  • What innovative solutions you should be considering to combat fraud, comply with GDPR and support new use cases like IoT.

This report is no longer available.  We suggest instead "The Future of Identity and Access Management" a Q4 2018 report from Forrester Research, available courtesy of Janrain.