Janrain's portfolio of Professional Services helps our customers rapidly realize ROI, drawing from over 15 years of experience aiding leading brands with configuring their CIAM solution to meet their specific business goals. From initial strategy development to custom CIAM implementation to optimization and advisory services, our Professional Services team is there to assist each step of the way.
Janrain Professional Services team is committed to being 100% on-budget and on-time.
Knowing what you can do - and what you want to do - with consumer identities is an important first step in gaining your return on investment. We work with your teams during an on-site workshop, helping you define your identity strategy and build a roadmap. Our focus is helping your teams understand how they can leverage consumer identities to achieve business objectives.
From assisting clients who have one digital property in a single geography to those who own multiple properties and apps distributed around the globe, our Professional Services have the experience needed to guide you along the shortest path to success. Every implementation is customized. For customers with complex requirements, we offer a methodology that covers roll-outs across multiple regions, data and application stacks and development approaches.
Once your Janrain Identity Cloud is implemented, our Professional Services team is here to help you optimize your identity cloud registration and login flows, your identity data model, extension of identity management to the Internet of Things and other aspects of your identity services. We also provide services which are tailored specifically around the use of our sophisticated security and customer activation analytics.
Janrain’s advisory services are meant to focus on your business and maximizing business outcome. Our advisory service offerings include:
Precision Marketing Roadmap
Customer Journey Mapping & Analysis
Customer Identity Maturity Analysis
Marketing Technology Architecture and Optimization
GDPR Primer and Readiness Healthcheck
EIAM + CIAM Integration
Consent Mapping and Design
Identity Governance and Design
“It was great to see a tailored use case actually be listened to - that’s pretty unique. Janrain understood what we needed and helped us identify and implement the right solution.”