Rapidly evolving consumer expectations – coupled with changing regulations, security concerns and new technologies – are dramatically transforming the insurance landscape, disrupting home and auto insurers, life and annuity carriers, and healthcare insurers alike. To satisfy customer expectations and navigate the evolving landscape, insurance carriers must cultivate direct, friction-free, omnichannel relationships with customers, agents and partners.
The Janrain Identity Cloud is the first choice of leading insurance companies to provide authorized, personalized access across devices, sites and applications. Our customer identity and access management solution makes it easy and cost-effective to manage customer, agent and partner identities in compliance with regulatory and security requirements. With our collection of demographic, psychographic and behavioral consumer data across digital properties, applications and devices, you’ll gain an enriched, single, 360° view of each individual user – equipping your organization with the information you need to meet your digital challenges and succeed.
“Digital technology has transformed insurance, and the pace of that change is accelerating … Customers – and the agents and advisors who support them – increasingly expect insurers to meet their real-time information needs whenever, wherever, and on whatever device that’s convenient.”
Create and manage secure identities for your customers, agents and partners – giving them seamless and friction-free access to policy information across channels and devices.
Combine demographic data with behavioral and personal preference insights on consumer interactions with your insurance brands. Managing identities centrally creates a richer view of policyholder data that can increase revenue and brand loyalty.
Our adaptive authentication, scoped access and centralized policy management ensure that customers, agents and central teams have access to the appropriate policyholder information while minimizing risk.
Benefit from the highest compliance with regulatory standards, tailored to fit your unique business requirements.
The Janrain Identity Groups add-on lets your policyholders share assets and create private groups around them by linking multiple profiles.
“As more customers use their handy mobile devices to research, buy, and use their insurance coverage, digital insurance teams have to streamline information gathering.”
Our enterprise sales team is available for consultations at every step of your customer identity management journey.Contact us