Loyalty and membership programs are all about customer identity. To win consumer loyalty and trust through a membership program, your company must understand who your members are – and then deliver personalized, friction-free, omnichannel customer experiences to keep them engaged and coming back for more.
To master the complexities and succeed, your organization needs an enterprise-grade customer identity and access management (CIAM) solution. As the first choice of loyalty program providers across the globe, the Janrain Identity Cloud provides a flexible schema upon which your company can innovate. Our solution:
"We really do believe we’ve achieved a much higher rate of membership and a much higher rate of login because of the Janrain product."
Your members want friction-free access to their membership benefits regardless of where they are or what device they're using. Janrain’s comprehensive registration, login and authentication capabilities provide everything you need to easily acquire and recognize loyalty program members across your websites, mobile apps, and devices.
Customer loyalty programs can drive more consumption and time spent interacting with your brand across all of your sites, apps and channels. Our solution combines demographic data with behavioral and personal preference insights to help you optimize offers and activate members. Put your loyalty membership identity data to work with Janrain.
Customer loyalty programs are susceptible to attack, misuse and fraud. That’s why your company needs an identity and access management platform that's built to withstand the challenges of denial of service attacks, stolen identities and fraudsters trying to game your program. The Janrain Identity Cloud helps you:
You need a single, consistent and accurate view of your customers across the entire business ecosystem. To boost the impact of your loyalty programs, Janrain lets you access identities everywhere through our robust integration capabilities. Your company will benefit from:
Successful loyalty programs can grow to millions of members. When there’s a surge in member activity - whether from a weather event, a holiday, or a successful marketing campaign - it’s vital that your identity platform performs. With over 1.5 billion identities managed, Janrain is the preferred choice of many of the world’s leading loyalty programs. You benefit from:
"Loyalty program members are your most valuable customers - Our data shows that consumers who enroll in programs display the potential for deep, long-lasting relationships that go beyond the discounts a brand offers to loyalty program members."
Our enterprise sales team is available for consultations at every step of your customer identity and access management journey.Contact us